Privacy policy
SECTION 1 – INFORMATION WE COLLECT
When you visit or interact with the Kolf Maison website, certain types of information may be collected automatically or provided directly by you.
Device Information
Device information is collected automatically through cookies, log files, analytics tools, and similar technologies. This information may include:
• IP address
• Browser type and version
• Device type
• Time zone
• Pages viewed and browsing behavior
• Referring websites or search terms
This information helps us improve website performance, monitor site security, analyze visitor behavior, and enhance the overall user experience.
Order Information
When you place an order, we collect information necessary to process the transaction, including:
• Full name
• Billing and shipping address
• Payment details
• Email address
• Phone number
This information is used to process payments, fulfill orders, arrange shipping, send confirmations, provide updates regarding your purchase, and detect or prevent fraudulent transactions.
Customer Support Information
If you contact Kolf Maison for assistance, we may collect information related to your request such as your name, email address, order details, and the content of your communication. This information is used solely to respond to inquiries and improve customer support services.
SECTION 2 – MINORS
The Kolf Maison website and services are not intended for individuals under the age of 14.
We do not knowingly collect personal information from children. If you believe that a minor has submitted personal information to us, please contact us immediately at:
privacy@kolfmaison.com
We will promptly remove the information from our records.
SECTION 3 – HOW WE USE YOUR INFORMATION
We use personal information collected through our website to:
• Process and fulfill orders
• Communicate order confirmations, shipping updates, and service notifications
• Improve website functionality and customer experience
• Provide customer support and respond to inquiries
• Send marketing communications, product announcements, and promotions when permitted
• Detect, investigate, and prevent fraudulent or illegal activities
• Maintain the security and integrity of our platform
Where required by applicable law, we rely on legitimate business interests, contractual necessity, or customer consent as the legal basis for processing personal data.
SECTION 4 – SHARING YOUR INFORMATION
Kolf Maison does not sell or rent personal information to third parties.
However, certain information may be shared with trusted service providers that support our business operations. These partners only receive the information necessary to perform their services and are required to maintain strict confidentiality.
These may include:
• Shopify for ecommerce infrastructure and payment processing
• Payment providers and fraud prevention systems
• Shipping carriers such as DHL Express or similar delivery services
• Analytics providers such as Google Analytics
• Advertising platforms such as Meta Ads or Google Ads
• Legal authorities when required by applicable law
All partners are expected to comply with relevant privacy and security regulations.
SECTION 5 – COOKIES & TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to improve performance, enhance usability, and analyze visitor behavior.
Cookies help us:
• Maintain secure website functionality
• Remember visitor preferences
• Analyze traffic and usage patterns
• Improve website performance
• Support marketing and advertising campaigns
You may control or disable cookies through your browser settings. However, disabling cookies may affect certain features and reduce the quality of your browsing experience.
SECTION 6 – TARGETED ADVERTISING & ANALYTICS
We use third-party advertising and analytics tools to better understand how visitors interact with our website and to deliver relevant advertising content.
These tools may include platforms such as:
• Google Analytics
• Google Ads
• Meta Ads (Facebook and Instagram)
These services may use cookies, pixels, and other tracking technologies to collect information about browsing activity across websites.
You can manage advertising preferences or opt out through your account settings on the relevant advertising platforms.
SECTION 7 – INTERNATIONAL DATA TRANSFERS
Personal information collected through the Kolf Maison website may be processed, transferred, or stored in countries outside your country of residence.
These locations may include jurisdictions where Kolf Maison or its service providers operate.
When such transfers occur, we take appropriate measures to ensure that personal data remains protected in accordance with applicable data protection laws.
SECTION 8 – YOUR RIGHTS (GDPR & CCPA)
Depending on your location, you may have certain rights regarding your personal information.
Residents of the European Economic Area, the United Kingdom, and California may have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of personal data
• Restrict or object to certain data processing activities
• Opt out of targeted advertising or marketing communications
• Request a copy of the personal information we maintain
To exercise these rights, please contact us at:
privacy@kolfmaison.com
We will respond to requests in accordance with applicable data protection laws.
SECTION 9 – DATA RETENTION
Kolf Maison retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.
Order information may be retained for accounting, tax, and legal compliance purposes. When data is no longer required, it is securely deleted or anonymized.
SECTION 10 – SECURITY MEASURES
Kolf Maison implements modern security measures designed to protect personal information from unauthorized access, misuse, or disclosure.
These measures may include:
• Data encryption
• Secure servers and network protections
• Restricted access to personal data
• Ongoing monitoring and security improvements
While no digital system can guarantee absolute security, we continuously work to safeguard customer information using industry standard practices.
SECTION 11 – DO NOT TRACK SIGNALS
Kolf Maison does not alter its data collection practices in response to “Do Not Track” signals from web browsers.
Data collection continues as described in this Privacy Policy.
SECTION 12 – TEXT MARKETING NOTIFICATIONS
By subscribing to Kolf Maison text notifications, you consent to receive automated marketing messages regarding products, promotions, and brand updates.
Message frequency may vary.
You may opt out at any time by replying STOP to any message.
Standard messaging and data rates may apply depending on your mobile carrier.
SECTION 13 – CHANGES TO THIS POLICY
Kolf Maison may update this Privacy Policy periodically to reflect changes in business operations, legal requirements, or technology.
Updates will be posted on this page. Continued use of the website after updates constitutes acceptance of the revised policy.
SECTION 14 – CONTACT INFORMATION
For questions regarding this Privacy Policy or to exercise your privacy rights, please contact:
Email: privacy@kolfmaison.com
Support Hours: Monday to Friday, 9 AM – 5 PM EST
Cookie Policy & Data Use Disclosure
Kolf Maison uses cookies and similar tracking technologies to provide a seamless, secure, and personalized browsing experience.
What Are Cookies
Cookies are small data files stored on your device that allow websites to remember preferences, improve functionality, and analyze visitor interactions.
How We Use Cookies
Cookies are used to:
• Enable core website functionality and secure transactions
• Analyze website traffic and performance
• Improve site navigation and usability
• Remember user preferences
• Support marketing campaigns and advertising analytics
Types of Cookies We Use
Essential cookies
Necessary for the operation of the website and secure checkout processes.
Performance cookies
Collect anonymous information about how visitors use the website to improve performance.
Functional cookies
Remember visitor preferences and settings to improve user experience.
Marketing cookies
Help deliver relevant advertisements and measure campaign effectiveness.
Third Party Technologies
Some cookies may be set by trusted third party services such as Google Analytics or Meta advertising tools. These services help us measure performance and improve marketing accuracy.
Your Choices
You may manage or disable cookies through your browser settings. Disabling cookies may limit certain website features.
Consent
By continuing to use the Kolf Maison website, you consent to the use of cookies and similar technologies as described in this policy.
For additional information, please contact:
support@kolfmaison.com