Your Trust. Our Responsibility.
At Kolf Maison, safeguarding your privacy is part of the craftsmanship we apply to everything we do. This policy outlines how we collect, use, share, and protect your personal information across our digital experiences.
SECTION 1 – INFORMATION WE COLLECT
Device Information: Collected automatically through cookies, log files, and analytics tools. Includes IP address, browser type, time zone, and browsing behavior. Used to optimize website performance and enhance user experience.
Order Information: Collected at checkout, including name, billing and shipping address, payment details, email, and phone number. Used to process orders, send confirmations, arrange shipping, and prevent fraud.
Customer Support Information: Collected when you contact us for assistance. Used to respond to inquiries and improve customer service.
SECTION 2 – MINORS
Kolf Maison does not knowingly collect personal information from individuals under the age of 14.
If you believe a child has submitted information to us, please contact us at privacy@kolfmaison.com so we can promptly delete the data.
SECTION 3 – HOW WE USE YOUR INFORMATION
We use your data to:
- Process and fulfill orders
- Communicate order updates and shipping confirmations
- Improve website functionality and customer experience
- Share promotions, product launches, and offers
- Detect and prevent fraudulent activity
SECTION 4 – SHARING YOUR INFORMATION
We only share your personal information with trusted third parties that support our business operations.
This includes:
Woo Commerce for secure e-commerce and payment processing
Shipping partners such as DHL Express for order delivery
Legal authorities, only when required by applicable law
Important: We do not sell or misuse your personal data. All partners are required to maintain confidentiality and comply with privacy standards.
SECTION 5 – COOKIES & TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to improve site performance, remember user preferences, and analyze behavior.
You may manage or disable cookies in your browser settings. Doing so may affect your user experience.
SECTION 6 – TARGETED ADVERTISING & ANALYTICS
We use advertising and analytics tools (such as Google Analytics and Facebook Ads) to personalize content and improve our marketing.
You can manage ad preferences or opt out directly via your account settings on platforms like Google and Meta.
SECTION 7 – INTERNATIONAL DATA TRANSFERS
Personal data may be stored or processed in countries outside your own, including locations where Kolf Maison and its service providers operate.
We take measures to ensure your data is handled securely and in accordance with applicable laws.
SECTION 8 – YOUR RIGHTS (GDPR & CCPA)
If you are a resident of the European Economic Area or California, you have the right to:
- Access, correct, or delete your personal data
- Opt out of targeted advertising or data processing
- Request a copy of the personal data we hold about you
To exercise these rights, contact us at privacy@kolfmaison.com.
SECTION 9 – DATA RETENTION
We retain order-related information unless you request its deletion. Some data may be stored for compliance with tax or legal obligations.
Your data will only be retained as long as necessary for legitimate business purposes.
SECTION 10 – SECURITY MEASURES
We use modern security practices—including encryption, access restrictions, and firewalls—to protect your personal information.
While no system is 100% secure, we take your privacy seriously and continuously improve our defenses.
SECTION 11 – DO NOT TRACK
WKolf Maison does not alter its data collection practices in response to “Do Not Track” signals from web browsers.
We continue to collect information as described in this Privacy Policy.
SECTION 12 – TEXT MARKETING NOTIFICATIONS
By subscribing to Kolf Maison text notifications, you agree to receive automated marketing messages.
Message frequency varies. Reply STOP to opt-out at any time.
SECTION 13 – CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in our operations or legal requirements.
Continued use of our site after updates constitutes acceptance of the new terms.
SECTION 14 – CONTACT INFORMATION
For any privacy-related questions or requests, please contact us at:
Email: privacy@kolfmaison.com
Support Hours: Monday to Friday, 9 AM – 5 PM (EST)
Cookie Policy & Data Use Disclosure
At Kolf Maison, we are committed to delivering a seamless, elegant, and personalized online experience. To achieve this, we use cookies and similar tracking technologies that help us understand how visitors engage with our website and services. What Are Cookies? Cookies are small data files stored on your device that help websites remember your preferences, improve site functionality, and enhance your browsing experience. They may also be used for analytics and advertising purposes. How We Use Cookies We use cookies to: • Enable core site features and secure transactions • Analyze how our site is used, so we can improve performance and navigation • Remember your preferences and tailor content accordingly • Support marketing efforts through relevant ad delivery and performance tracking Types of Cookies We Use • Essential cookies – necessary for the operation of our website • Performance cookies – collect anonymous data on site usage • Functional cookies – remember your preferences and choices • Marketing cookies – deliver relevant advertising and track campaign effectiveness Third-Party Technologies Some cookies may be set by trusted third-party services (such as Google Analytics or Meta Ads) to help us understand performance and enhance marketing accuracy. Your Choices You can manage or disable cookies through your browser settings. However, disabling cookies may limit certain functionalities and affect your experience on our site. Consent By continuing to use our website, you consent to the use of cookies in accordance with this policy. For questions or further information, please contact our team at support@kolfmaison.com.